Patients’ financial responsibility for healthcare is growing High-Deductible Health Plans
Patients now bear much more responsibility for healthcare costs, driven by growth in high-deductible health plans (HDHPs).
Premiums Revenue per patient rising
Deductibles and out-of-pocket costs for patients are on the rise. The percentage of total revenue that a provider needs to collect from a patient vs from a payer has risen dramatically in the last decade.
Key issue which continue to emerge:
Patients are becoming the new payer. Healthcare does not work like Consumer Industry.

We need a system which understands the Healthcare industry and is built to service them, not just an extension of current Consumer Industry System...